Privacy Policy

Last updated: October 31, 2026

ONYX ELECTRIC LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or request a quote
  • Call us or send us an email
  • Schedule an electrical service appointment
  • Submit feedback or testimonials

This information may include:

  • Full name
  • Email address
  • Phone number
  • Service address
  • Billing address
  • Project details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our website. Please see our Cookie Policy for detailed information about how we use cookies and your options for managing them.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our electrical services
  • Responding to inquiries and providing customer support
  • Sending service appointments, confirmations, and updates
  • Processing payments and maintaining billing records
  • Communicating about services, promotions, or updates (with your consent)
  • Analyzing website usage to improve user experience
  • Detecting, preventing, and addressing technical issues or fraud
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Payment processors
  • Email and communication services
  • Website hosting providers
  • Analytics providers

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.

With Your Consent

We may share information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records may be retained for the period required by Florida law and for warranty purposes.

Your Rights and Choices

Access and Correction

You have the right to access and request correction of your personal information. Contact us using the information provided below.

Data Deletion

You may request deletion of your personal information by contacting us. We will process such requests in accordance with applicable law, subject to any legal retention requirements.

Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in emails or contacting us directly.

Cookie Management

You can manage cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for more information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

ONYX ELECTRIC LLC
9420 Amazon Dr
New Port Richey, FL 34655
Phone: +1 (279) 2006-562
Email: contact@nyxelectricfl.org